Difference between revisions of "IS428 AY2019-20T2 Assign JIANG XI"
| Line 4: | Line 4: | ||
Every two years, SMU Libraries conduct a comprehensive survey in which faculty, students and staff have the opportunity to rate various aspects of SMU library's services. The survey provides SMU libraries with input to help enhance existing services and to anticipate emerging needs of SMU faculty, students and staff. | Every two years, SMU Libraries conduct a comprehensive survey in which faculty, students and staff have the opportunity to rate various aspects of SMU library's services. The survey provides SMU libraries with input to help enhance existing services and to anticipate emerging needs of SMU faculty, students and staff. | ||
| − | == Objectives == | + | == Objectives for the VA Assignment == |
| + | To generate useful insights for the library management team to figure out the areas of improvements by analysing the survey feedback from the different user groups. | ||
| + | #the undergraduate students, | ||
| + | #the postgraduate students, | ||
| + | #the faculty, | ||
| + | #the staff. | ||
== Dataset == | == Dataset == | ||
Revision as of 17:25, 15 March 2020
Contents
Overview
Every two years, SMU Libraries conduct a comprehensive survey in which faculty, students and staff have the opportunity to rate various aspects of SMU library's services. The survey provides SMU libraries with input to help enhance existing services and to anticipate emerging needs of SMU faculty, students and staff.
Objectives for the VA Assignment
To generate useful insights for the library management team to figure out the areas of improvements by analysing the survey feedback from the different user groups.
- the undergraduate students,
- the postgraduate students,
- the faculty,
- the staff.
Dataset
There are 3 files have been provided to the student namely:
1. SMU Library Survey Comments MAC.xls > The text archive for the feedbacks
2. Raw data 2018-03-07 SMU LCS data file - KLG.xlsx > The raw data file with the legend
3. SMULibraries_BeHeardSurvey_FullReport.pdf > The sample result given by the external consultancy
