1718t2is415T8 Proposal
Contents
Project Background & Motivation
Our group aims to address the issue of missed deliveries that occur in the delivery process. Traditionally, customers who missed a delivery from their logistics providers are redirected either to the post office to collect their parcels. They could also be required to make a call to their logistics providers and rescheduling for a redelivery, and at times required to pay an additional fee for the services. As for the logistics providers, carrying out redeliveries incurs additional operational costs in terms of man hours and resources. In our opinion, the redelivery process should be improved such that consumers are not required to go through the additional hassle and incurring additional costs of collecting their missed parcels, and logistics providers can ensure that their customers get their parcels without any additional incurring of operational costs.
Project Objectives
Project Key Challenges
Project Timeline
Project Milestones
Comments
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